This page sets out how Dazzle Technologies Ltd, trading as Waizu ("Waizu", "we", "us"), collects and uses data through, and the terms that apply to:
The Waizu Partner Portal — the web-based portal provided to approved MSP partners. The Partner Portal includes the Web Demo, ROI Calculator, Resource Manager and Deal Registration Form, together with other partner resources and functionality.
The Waizu Sales Demonstration App — a standalone application, available for both iOS and Android, used by MSP partner sales personnel to demonstrate the Waizu Identity experience to prospective customers.
The Sales Demonstration App does not connect to live Waizu customer accounts, data or devices.
This notice does not apply to the main Waizu platform (Waizu Identity, Waizu Sync Agent, Waizu Cockpit and related enterprise services), which is covered by a separate Privacy Policy and Terms of Use available at getwaizu.com/privacy.
Dazzle Technologies Ltd (trading as Waizu)
sales@getwaizu.com
The Partner Portal is a website made available to approved MSP partners of Waizu. It provides access to partner resources and functionality, including the Web Demo, ROI Calculator, Resource Manager and Deal Registration Form, and provides access to the Sales Demonstration App.
Accounts on the Partner Portal are not self-registered. Waizu adds the name and work email address of an approved MSP's sales personnel to the Portal on the MSP's behalf. That individual then receives an email from us notifying them that they have been invited and that their email address has been approved to access the Portal.
To log in, a Partner Portal user enters their email address and we send a one-time passcode ("OTC") which they use to sign in. We do not use passwords for this service.
Account details — name and work email address of each MSP partner sales person, as provided by the MSP and added by Waizu.
Invitation and approval emails — sent to that individual when their account is created.
Usage data — what content is viewed and downloaded from the Portal, which areas of the Portal are used, and time spent on each page, by each individual user.
App store download attempts — where a user clicks through to download the Demo App from the Apple App Store or Google Play Store, we record that this redirect occurred.
Deal registration data — where an MSP partner registers a sales opportunity, we collect the name of the individual contact at the prospective end-customer and the approximate size of that opportunity, in order to keep deal ownership up to date and avoid conflicts between partners.
ROI Calculator — where an MSP partner enters a prospective customer's organisation name to view or download our ROI calculator, we store that name so the calculator can be retrieved again if needed by the MSP, and to monitor partner engagement with this tool.
Web Demo customer name entry — before starting a Web Demo session, you are asked to enter the name of the prospective customer's organisation you are showing it to. We record whatever is entered, together with your account and the date of the session.
Web Demo journey tracking — we track the order of navigation through the Web Demo, as well as the time spent on each page, in order to observe partner engagement and find areas to improve the Web Demo.
(Note: one-time passcodes are not retained as a login record — see Section 8, Data Retention.)
Deal registration data identifies an individual person — a named contact at a prospective customer of an MSP partner. This is different from the Web Demo, Demo App and ROI Calculator, which record only the name of the prospective customer's organisation, not an individual. Because deal registration involves the personal data of a named individual, and that individual is a third party we have no direct relationship with, this section explains our basis for processing it separately from the organisation-level data described elsewhere in this notice.
We process this limited information (the individual's name and the approximate opportunity size) for the purpose of operating our MSP partner and channel sales programme, on the basis of our legitimate interest in managing that programme fairly across our partner network. If you are a prospective customer named in this way and have questions, please contact us using the details above.
The Sales Demonstration App (the "Demo App") is a standalone app, available on both the Apple App Store and Google Play Store, used by MSP partner sales personnel to show prospective customers a walkthrough of the on-device screens and workflow used in the Waizu Identity application. It is a sales aid only and does not connect to any live Waizu customer's account, data or devices.
The Demo App can only be used by individuals who already hold an active Waizu Partner Portal account. You sign in one of two ways:
QR code sign-in: you scan a QR code shown within the Partner Portal, which requires you to already be logged in to the Portal. Scanning the code signs you in to the Demo App automatically.
Email sign-in: you enter your work email address into the Demo App. If it matches a registered Partner Portal account, we send a one-time passcode to that email address, which you enter into the app to complete sign-in.
Once signed in, the Demo App does not need an ongoing internet connection to run the demonstration itself.
Email address (email sign-in only) — used to send a one-time passcode and verify it against your existing Partner Portal account. Not used for marketing and not shared outside Dazzle Technologies Ltd.
QR code / session token (QR sign-in only) — used to confirm, at the point of scanning, that you are signed in to the Partner Portal.
Access record — each time you sign in and use the Demo App, we record your identity (via your Partner Portal account) and the date and time of access.
Customer name entry — before each demonstration, you are asked to enter the name of the prospective customer's organisation you are showing the app to. We record whatever is entered, together with your account and the date of the demonstration, whether or not the text entered is accurate.
Device GPS location — one screen in the Demo App simulates the "device location" view from the Waizu platform by displaying a map centred on your device's current location. This location is read directly from your device and displayed locally within the app. It is not transmitted to, or stored by, Dazzle Technologies Ltd or any Waizu server, and is not linked to your account or any other data.
Demo Journey Tracking — we track the order of navigation through the Waizu Demo Application, as well as the time spent on each page, in order to observe partner engagement and find areas to improve the application.
We do not collect any other personal data, device data or usage data through the Demo App. Apart from the sign-in step, the access record, the customer-name entry, the location map, and Demo Journey Tracking described above, every other screen in the Demo App shows pre-loaded, simulated sample data that does not represent any real customer, user or device.
For app-store data-collection disclosures, the Demo App should be declared as collecting:
Contact Info — (email address) — App Functionality (account verification / one-time passcode); not used for tracking; linked to your Partner Portal identity.
Identifiers / Usage Data — (sign-in and access records) — App Functionality (verifying access and keeping a usage record); not used for tracking; linked to your Partner Portal identity; used to monitor partner engagement.
Product Interaction — (screens viewed, navigation order, time spent per screen) — App Functionality (partner engagement monitoring and product improvement); not used for tracking; linked to your Partner Portal identity.
User Content / Contact Info — (organisation name entered) — App Functionality (recording who a demonstration was given to); not used for tracking; linked to your Partner Portal identity. This data identifies a third party's organisation, not the app user.
Location — (precise) — App Functionality (on-screen demonstration only); not linked to identity; not used for tracking; not collected, stored or transmitted off-device.
No other data categories apply.
We use the data described above to:
Verification — verify that individuals accessing the Partner Portal and Demo App are authorised MSP partner personnel.
Administration — operate and administer the Partner Portal and MSP partner programme.
Engagement monitoring — track engagement with partner resources and the Demo App for partner management purposes.
Deal management — manage deal registration and avoid conflicts between partners.
Demonstration records — maintain a record of demonstrations given, for partner support and commercial purposes.
Legal compliance — comply with legal, regulatory and contractual obligations.
We do not use this data for unrelated consumer advertising purposes.
Where applicable under data protection law, we process this data on one or more of the following grounds:
Contract — performance of a contract with the MSP partner organisation.
Legitimate interests — operating, securing and managing our partner and channel programme.
Legal obligation — compliance with legal obligations.
We do not sell personal data. We may share data with:
Microsoft Azure — our cloud hosting provider, used for our primary application database (Azure SQL Database) and file/resource storage (Azure Blob Storage), both provisioned in UK data centres (UK South / UK West).
Twilio SendGrid — used to send transactional emails, including account invitation emails and one-time passcodes. This involves sharing the recipient's email address and passcode with Twilio SendGrid, a US-based provider.
Legal and regulatory bodies — regulators, law enforcement or other third parties where required by law or to protect legal rights.
We do not share Partner Portal or Demo App data with other MSP partners, except that where a deal registration conflicts with an existing registration from another partner, we will inform the registering partner that the deal was rejected and provide the reason for rejection. No other information about another partner's deal registration is disclosed.
Our primary application data — stored in our database and file storage — is hosted in UK Azure data centres and is not transferred outside the UK.
Sending account invitation emails and one-time passcodes involves sharing a limited set of data (your email address and passcode) with Twilio SendGrid, a US-based email delivery provider. Twilio is certified under the UK Extension to the EU-U.S. Data Privacy Framework, which we rely on as the safeguard for this transfer.
We retain personal data collected through the Partner Portal and Demo App for the duration of your organisation's partner agreement with Waizu, plus 12 months thereafter, except where a shorter or longer period applies below:
One-time passcodes — deleted immediately after use or expiry. We do not separately retain a record of individual login events.
Deal registration data (individual contact name and opportunity size) — retained for the duration of the relevant sales opportunity, or for the duration of the partner agreement plus 12 months, whichever is longer.
Web Demo customer-name entries — retained for the duration of the relevant sales opportunity, or for the duration of the partner agreement plus 12 months, whichever is longer.
Demo App customer-name entries — retained for the duration of the relevant sales opportunity, or for the duration of the partner agreement plus 12 months, whichever is longer.
ROI Calculator name entries — retained for the duration of the relevant sales opportunity, or for the duration of the partner agreement plus 12 months, whichever is longer.
All other data described in this notice, including usage and journey-tracking data, is retained for the duration of the partner agreement plus 12 months unless stated otherwise above.
We may retain data for a longer period where required to comply with a legal obligation, resolve a dispute, or enforce our agreements.
We use appropriate technical and organisational measures designed to protect this data, including access controls, secure authentication, encryption in transit, and secure hosting. No system is completely secure, but we take reasonable steps to protect the information we process.
Access, correction and deletion — you may have rights to access, correct, delete, restrict, or object to processing of your personal data, or to request a copy of it, depending on your location and applicable law. If you are an MSP partner user, contact us using the details above. If you are a prospective customer named in a deal registration, Demo App demonstration, Web Demo session, or the ROI Calculator, you may also contact us directly.
Complaints to us — you have the right to make a complaint directly to us about how we have processed your personal data, by contacting us using the details above. We will acknowledge your complaint within 30 days and take appropriate steps to investigate and respond without undue delay, keeping you informed of progress.
Complaints to the ICO — you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) or another relevant supervisory authority if you believe your data protection rights have been infringed.
The Partner Portal and Demo App are business tools for MSP partner personnel and are not directed at, marketed to, or intended for use by children.
We may update this notice from time to time. Updates will be posted here with a revised effective date.
These Terms of Use govern access to and use of the Waizu Partner Portal and the Waizu Sales Demonstration App. By accessing or using either, you agree to these Terms.
You may use the Partner Portal and Demo App only:
if you are an authorised sales or partner representative of an approved Waizu MSP partner;
for the purpose of managing your partner relationship with Waizu and demonstrating Waizu to prospective customers;
in accordance with these Terms and any applicable partner agreement between your organisation and Waizu.
You must not:
share your sign-in email, one-time passcode, QR code or account access with anyone outside your organisation;
misuse, interfere with, or attempt unauthorised access to either service;
copy, reverse engineer or exploit either service except as permitted by law;
use the Demo App for any purpose other than demonstrating Waizu to prospective customers;
represent the simulated data shown in the Demo App as live, real-time or customer-specific data.
We aim to provide the Partner Portal and Demo App with reasonable skill and care but do not guarantee uninterrupted or error-free operation. Availability may be affected by maintenance, network failures, third-party systems, or events outside our reasonable control.
All intellectual property rights in the Partner Portal and Demo App, including software, design, content and branding, remain owned by Dazzle Technologies Ltd and/or its licensors. These Terms do not transfer ownership of any intellectual property rights.
We may suspend or restrict your access where reasonably necessary, including where there is a security risk, suspected misuse, or where your organisation's partner agreement with Waizu ends.
The Partner Portal and Demo App are provided on an "as available" basis. Except to the extent required by law or expressly agreed in writing, we do not guarantee uninterrupted or error-free operation.
To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profits, loss of revenue, loss of business opportunity, or loss of goodwill arising from use of the Partner Portal or Demo App. Nothing in these Terms excludes or limits liability where it cannot legally be excluded.
We may update these Terms from time to time. Updated terms will be posted here with a revised effective date. Continued use after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of England and Wales, unless another governing law applies under a separate written partner agreement.
Dazzle Technologies Ltd (trading as Waizu)
sales@getwaizu.com